Patient Access Representative

Keystone HealthChambersburg, PA
7d

About The Position

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs. Keystone Patient Access Center is seeking an individual who is a team player with a desire and willingness to learn! Keystone Health is an Equal Opportunity Employer Keystone Health is a well-established, community-based, non-profit organization that delivers high-quality health care to individuals and families with and without insurance. Keystone Health recognizes that a positive work culture in healthcare is essential for a successful organization. A positive work culture at Keystone Health includes employee appreciation, recognized autonomy, communication, building connections, encouraging collaboration, following ethical practices, and supporting employee wellbeing. As an employee at Keystone Health, our hope is that you will feel empowered and fulfilled, working towards our shared mission of providing care that comes from the heart.

Requirements

  • High school diploma or GED required.
  • Experience with telephones and computers.
  • Applicant must be able to work in a fast-paced office setting and have excellent customer service skills.

Nice To Haves

  • Experience working in a healthcare setting highly preferred.

Responsibilities

  • Assisting patients and their needs by scheduling in multiple channels such as but not limited to phone, Solution reach, and EMR.
  • Rescheduling appointments as needed
  • Schedule incoming referrals
  • Aid with mailings and other projects as call volume permits.
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