Patient Access Representative 1 (On-Site) Full Time Bascom Palmer Eye Institute Palm Beach Gardens, FL
About The Position
The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Patient Access Representative 1 (On-Site) in the Department of Patient Access in Palm Beach Gardens, Florida. The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. CORE JOB FUNCTIONS Performs full registration, and ensures that insurance is verified and all patients’ information is correct. Obtains copies of insurance cards, driver’s license, and any applicable referrals. Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms. Instructs patients to complete any questionnaires that might be required by physician. Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately. Reconciles all vouchers and delivers them to designated area. Answers telephone calls and responds to questions and inquiries or transfers when appropriate. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Requirements
- High school diploma or equivalent
- Minimum 1 year of relevant experience
- General knowledge of office procedures and operations.
- Skill in data entry with minimal errors.
- Ability to communicate effectively in both oral and written form.
- Skill in completing assignments accurately and with attention to detail.
- Ability to process and handle confidential information with discretion.
Responsibilities
- Performs full registration, and ensures that insurance is verified and all patients’ information is correct.
- Obtains copies of insurance cards, driver’s license, and any applicable referrals.
- Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
- Instructs patients to complete any questionnaires that might be required by physician.
- Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
- Reconciles all vouchers and delivers them to designated area.
- Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
Benefits
- The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
