Supervisor, Ophthalmic Clinic Services - Bascom Palmer Eye Institute - Palm Beach Gardens

University of Miami•Palm Beach Gardens, FL

12d

About The Position

The University of Miami has an exciting opportunity for Supervisor, Ophthalmic Services with Bascom Palmer Eye Institute in Palm Beach Gardens, Florida. The Supervisor, Ophthalmic Services manages related support services such as on-site visual fields, photography, and echography in collaboration with technical expertise-based support department managers. He/she provides supervision of technical and coordinator staff based upon specific areas assigned. Core Job Description Provides day to day direction to the ophthalmic technicians, patient coordinators, and professional staff in support areas, as assigned. Adjusts daily schedules based on patient schedules, available staffing, and patient flow in the clinic areas. Responds to clinical demands and patient demands throughout the day to provide efficient staff utilization and to maintain patient flow and consistency. Performs duties as a functioning ophthalmic technician or support personnel (testing or coordinating based on clinical background and experience). Will be trained if required to function at capacity in their role. Maintains a working understanding of the functions performed by the ophthalmic specialists, pod coordinators, and support personnel. Maintains a strong understanding of the clinical information systems that support the technical functions. Schedules weekly time working in the clinical departments to observe patient flow and maintain clinical skill set. Coordinates schedules, works with physicians and providers to determine staffing needs and special circumstances requiring adjustments. Assumes further training needs, if required, to gain proficiency in areas of clinical need. Mentors assigned staff to provide stability and development path opportunities within the organization. Provides training opportunities and identifies training needs of the staff assigned and assures continued training to maintain competency. Ensures daily operation of clinical areas meets the needs of the patients and physicians, and is provided according to the accepted standards of care. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Requirements

High school diploma or equivalent
Certification in relevant specialty or field / COA or COT
Minimum 5 years of relevant experience
Knowledge of business and management principles.
Ability to direct, manage, implement, and evaluate department operations.
Ability to establish department goals, and objectives that support the strategic plan.
Ability to effectively plan, delegate and/or supervise the work of others.
Ability to lead, motivate, develop, and train others.

Responsibilities

Provides day to day direction to the ophthalmic technicians, patient coordinators, and professional staff in support areas, as assigned.
Adjusts daily schedules based on patient schedules, available staffing, and patient flow in the clinic areas.
Responds to clinical demands and patient demands throughout the day to provide efficient staff utilization and to maintain patient flow and consistency.
Performs duties as a functioning ophthalmic technician or support personnel (testing or coordinating based on clinical background and experience).
Maintains a working understanding of the functions performed by the ophthalmic specialists, pod coordinators, and support personnel.
Maintains a strong understanding of the clinical information systems that support the technical functions.
Schedules weekly time working in the clinical departments to observe patient flow and maintain clinical skill set.
Coordinates schedules, works with physicians and providers to determine staffing needs and special circumstances requiring adjustments.
Assumes further training needs, if required, to gain proficiency in areas of clinical need.
Mentors assigned staff to provide stability and development path opportunities within the organization.
Provides training opportunities and identifies training needs of the staff assigned and assures continued training to maintain competency.
Ensures daily operation of clinical areas meets the needs of the patients and physicians, and is provided according to the accepted standards of care.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.