Varied shifts available

Huntsville Hospital•Huntsville, AL

66d•Onsite

About The Position

Greets the public, patients, and families. Obtains and enters demographic and financial information for all patient types. Handles all customer service issues in a customer friendly manner. Accurately listens and responds appropriately to address and resolve issues at hand. Must ensure all paperwork is checked for registration accuracy. Must continually enhance knowledge regarding processes in order to train new hires and existing employees. Should show initiative in administrative process improvement. Must collect required fees from patients or authorized representatives. Responsible for daily operations. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call.

Requirements

High School/GED required. Post-secondary education preferred.
Two to three years of customer service/public relations/leadership experience preferred.
Two to three years computer experience preferred.
Previous medical record or billing experience strongly preferred.
Will consider one year of previous work experience in other fields.
Excellent verbal and written skills required.
Ability to type 35 wpm with 90% accuracy required.
Must possess ability to work in a fast-paced environment with a positive attitude.
Must demonstrate effective time management skills.
Must demonstrate efficiency and organizational skills with the ability to multitask.

Nice To Haves

Ability to compile and analyze data preferred.
Proficiency in Microsoft Office Suite strongly preferred.

Responsibilities

Greets the public, patients, and families.
Obtains and enters demographic and financial information for all patient types.
Handles all customer service issues in a customer friendly manner.
Accurately listens and responds appropriately to address and resolve issues at hand.
Must ensure all paperwork is checked for registration accuracy.
Must continually enhance knowledge regarding processes in order to train new hires and existing employees.
Should show initiative in administrative process improvement.
Must collect required fees from patients or authorized representatives.
Responsible for daily operations.
Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call.

Benefits

medical
dental
vision
life insurance
flexible spending
short term and long term disability
several retirement account options with 401K organization match
nurse residency program
tuition assistance
student loan reimbursement
On-site training and education opportunities
Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!