Pt. Access Rep. - ER Reg.
About The Position
This is a full-time position in the ER Registration working 12-hour shifts 3 days a week, which could be any day of the week. The current needed shift is Tues, Wed, and Sat. 7am to 7:30pm. What you will do: Register patients by obtaining necessary and accurate financial and demographic information. Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner. Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures. Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations. Collect money due from patient at admission, or in ER setting, prior to discharge. Complete all necessary reports. Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.
Requirements
- High school diploma or GED required
- Must possess excellent customer service, communication and organizational skills and the ability to multi-task
Nice To Haves
- Certified Patient Account Technician CPAT preferred, but not required
- Associate's degree preferred or process of obtaining one (preferred)
Responsibilities
- Register patients by obtaining necessary and accurate financial and demographic information.
- Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner.
- Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures.
- Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations.
- Collect money due from patient at admission, or in ER setting, prior to discharge.
- Complete all necessary reports.
- Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.
Benefits
- Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
- Comprehensive benefits that start on your first day of work including a retirement savings program with employer matching.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
