Pt. Access Rep. - Free-standing ER
About The Position
These are 12-hour shifts, and some weekend availability may be required. This position is located in Deerfield Beach at a free-standing ER. What you will do: Register patients by obtaining necessary and accurate financial and demographic information. Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner. Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures. Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations. Collect money due from patient at admission, or in ER setting, prior to discharge. Complete all necessary reports. Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate. Position Highlights and Benefits: Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance. Comprehensive benefits that start on your first day of work Retirement savings program with employer matching We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners. Ministry/Facility Information: A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community’s trusted health partner for life. We are committed to providing compassionate and holistic person-centered care.
Requirements
- High school diploma or GED required
- Must possess excellent customer service, communication and organizational skills and the ability to multi-task
- None required; Certified Patient Account Technician CPAT preferred
Nice To Haves
- Associate's degree preferred or process of obtaining one (preferred)
Responsibilities
- Register patients by obtaining necessary and accurate financial and demographic information.
- Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner.
- Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures.
- Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations.
- Collect money due from patient at admission, or in ER setting, prior to discharge.
- Complete all necessary reports.
- Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.
Benefits
- Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
- Comprehensive benefits that start on your first day of work
- Retirement savings program with employer matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
