Patient Access Coordinator Float Pool
About The Position
Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.
Requirements
- High school diploma or equivalent required
- Computer skills required
Nice To Haves
- Other formal education preferred
- Clerical experience in the medical office setting preferred
Responsibilities
- Greeting patients and visitors
- Verifying patients’ demographic and insurance information
- Registering patients
- Obtaining necessary signatures
- Determining patients’ out-of-pocket expense
- Collecting and documenting patient payments and/or financial counseling as appropriate
- Scheduling appointments
- Ensuring patient flow
- Switchboard
- Medical records management
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What This Job Offers
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
