Pathology Reporting Specialist - Neuropath Labs

Mayo Clinic•Rochester, MN

About The Position

Performs a variety of tasks in support of pathologists, other allied healthcare providers, lab and practice. Is accountable for ensuring accuracy and completeness of all documents, tests ordered, and patient case reports which allows the pathologists to focus on patient care. Tasks include transcribing & editing pathology reports as well as research and administrative documents. Responsibilities may include: coordinate patient case correspondence/materials, order tests and stains for cases, answering telephones and providing related follow-through, participation in process improvement which includes data collection, coordinating case conference materials, and maintain consultant calendars. Required to follow work unit standard operating procedures along with reviewing and ensuring accuracy of those procedures. Participates in SuperUser activities such as: User Acceptance testing, e-consult rotation/communication. Routinely serves as a resource and mentor to others by training, educating, and mentoring both new and existing members of the work unit, and trouble shooting and resolving problems. Demonstrates initiative, proficiency, and good judgment to optimize the use of consultants and other allied healthcare providers' time. Must be highly organized, efficient, and multifunctional with ability to work independently as well as in a team. Has excellent written and oral communication skills and customer service. The individual needs to exhibit high motivation to start and complete tasks independently and in a timely manner. Strong organizational and communication skills, with a commitment to quality and excellence in service, are important components of the role.

Requirements

Associate degree in a related field or Bachelor degree or completion of a formal medical secretary and/or transcriptionist program
Two years of experience in healthcare operational functions (i.e., hospital services, medical administrative assistant, desk or appointment functions)
Experience working with computer software applications including word processing, spreadsheet, database and electronic calendaring/scheduling systems, and web applications is also required
Must be able to adapt to a rapidly changing environment and work collaboratively and professionally with a variety of work areas
Works cooperatively with peers in shared work environment and gives and receives constructive feedback
Requires excellent application of grammar, punctuation, and English usage
Able to understand diverse accents and speech variations
Requires the ability to prioritize work and follow through independently, support a variety of consultants along with multiple specialties, and handle an assortment of tasks
Must possess a high-level skill in organization, clerical aptitude, attention to detail, excellent written and oral communication skills, and interpersonal relations
Requires good decision-making and judgment

Responsibilities

Ensuring accuracy and completeness of all documents, tests ordered, and patient case reports
Transcribing & editing pathology reports as well as research and administrative documents
Coordinate patient case correspondence/materials
Order tests and stains for cases
Answering telephones and providing related follow-through
Participation in process improvement which includes data collection
Coordinating case conference materials
Maintain consultant calendars
Follow work unit standard operating procedures along with reviewing and ensuring accuracy of those procedures
Participates in SuperUser activities such as: User Acceptance testing, e-consult rotation/communication
Serves as a resource and mentor to others by training, educating, and mentoring both new and existing members of the work unit, and trouble shooting and resolving problems