LAS SPIRIT Transition

Worldwide Flight Services, Inc. • Las Vegas, NV

2d

About The Position

Worldwide Flight Services (WFS) is hiring Passenger Service Agents to support ground operations at [Station]. This position is ideal for experienced airline and ground handling professionals transitioning to WFS as part of a contract changeover, as well as candidates new to aviation who are ready to build a career in a fast-paced airport environment.

Passenger Service Agents are the face of our operation at the gate and ticket counter. You'll work directly with traveling passengers to deliver a professional, efficient, and safety-conscious experience from check-in through boarding.

Requirements

• High school diploma or GED required
• Minimum 6 months of customer service experience; prior airline or ground handling experience preferred
• Ability to obtain and maintain required airport security badge and clearances
• Strong communication skills and composure in high-volume, time-sensitive environments
• Basic computer proficiency; experience with airline DCS systems a plus
• Availability to work varied shifts including early mornings, nights, weekends, and holidays
• Ability to lift up to 50 lbs and stand for extended periods

Nice To Haves

• prior airline or ground handling experience
• experience with airline DCS systems

Responsibilities

• Check in passengers and process ticketing, seat assignments, upgrades, and baggage
• Gate agent functions including boarding, door management, and flight close-out
• Verify passenger documentation including identification and travel credentials
• Assist passengers requiring special services, including unaccompanied minors and passengers needing wheelchair or mobility assistance
• Coordinate with ramp, operations, and airline customer service teams to support on-time departures
• Communicate flight status updates and manage irregular operations (IROPS) situations professionally
• Maintain compliance with airline, airport, and TSA security requirements at all times

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED