Parts Support Representative

Temsa North America INC • Burlingame, CA

2d

About The Position

TEMSA North America, Inc. (TNA) is a subsidiary of TEMSA, one of the world’s leading automotive companies. TNA partners with bus operators to provide parts, service, and warranty support, along with access to TEMSA’s innovative line of coaches. With a national service center in Orlando, FL, and a dedicated service center in California, TNA ensures comprehensive customer support across North America through its strategically positioned service teams and mobile service team.

Job Summary:

This role provides support for our retail and Service Department customers. Support includes internal and external customer-facing duties, as well as warehouse responsibilities. The ideal candidate will have strong customer service skills, experience with inventory management, and the ability to work in a fast-paced environment.

Requirements

• Experience with ERP systems such as SAP, Oracle, Karmak, etc.
• Proficiency in Microsoft Office and general computer skills.
• Strong customer service skills with the ability to communicate professionally.
• Warehouse experience.
• Forklift experience.
• Valid driver's license with a clean driving record.
• Ability to lift and carry heavy objects up to 75 lbs.

Responsibilities

• Research and process orders for retail and Service customers.
• Member of Parts Support team that assists customers via phone and email.
• Invoice retail orders and ensure accurate billing.
• Pick and pack orders for shipment
• Handle receiving and shipping duties efficiently.
• Conduct regular cycle counts and participate in annual inventory audits.
• Maintain a clean, safe, and organized work environment.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Medical, Dental, and Vision Insurance
• Company-paid STD, LTD, and life insurance
• 3 weeks - PTO First year, Birthday off , Sick Leave
• 401(k) Retirement Plan - 6% company match
• Career Growth and Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed