Service Parts Representative
About The Position
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! The Heavy-duty Parts Specialist (Back Counter/Service) is a fast-paced environment that provides accurate first-class assistance to Technicians and Service Advisors in person and by telephone. Must have strong verbal and writing skills with the ability to communicate fluently. Familiarity with the automotive/heavy-duty industry to accurately answer questions and satisfy all needs and requirements.
Requirements
- High school diploma or GED required; post secondary education or coursework desired
- Parts-provisioning experience in automotive repair environment.
- Strong computer and internet skills (multiple platforms)
- Unrestricted driver's license and clean driving record
- Strong communication, presentation, and writing skills
Responsibilities
- Order parts with local parts dealers and OEM Dealerships.
- Have strong communication skills
- Attend to all service technicians and service advisor's parts work orders
- Provides clear and accurate estimated time of arrival and any additional information with regard to special-order parts
- Ensures special orders are promptly received and notify internal and external customers accordingly
- Secures return parts, properly tags and sorts parts, and promptly returns to source
- Team-oriented with an energetic positive attitude skill but also be self-motivated to consistently deliver high quality service.
- Maintains parts storage area in a clean and well-organized fashion
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
