Parts Service Admin

All Roads • Avon, NY

52d • $36,000 • Onsite

About The Position

Drive great customer experiences at a dealership that's built for the long haul. Vermeer All Roads in Avon, NY is seeking a Service Administrator - Parts to be the first point of contact for customers and the hub between Service and Parts. The ideal candidate will have experience with heavy equipment parts, strong organizational skills, and a customer-focused attitude.

Requirements

• Prior experience in heavy equipment or parts preferred
• Strong organizational and customer service skills
• Ability to multi-task and work in a fast-paced environment

Responsibilities

• Assist customers in selecting required parts and provide accurate price quotes
• Upsell specials and inform customers of companion part requirements
• Process payments and obtain credit authorizations
• Follow up with customers regarding back-ordered parts
• Support shop technicians by retrieving and ordering parts for work orders
• Coordinate parts procurement with the Assistant Parts Manager
• Track repair status and update work orders accurately
• Operate a forklift as needed
• Stay current with industry trends and apply knowledge to daily work
• Perform additional duties as assigned

Benefits

• Medical, dental, vision, disability, life, and supplemental insurance (eligible the 1st of the month after 30 days)
• 401(k) with company match
• Paid time off and company-paid holidays
• Tuition reimbursement program
• Employee referral bonus program
• Career advancement opportunities within a growing company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Heavy and Civil Engineering Construction
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees