Parts & Service Account Manager

Kenworth Louisiana • Monroe, LA

8d

About The Position

Solicits parts business from assigned accounts through personal and phone contacts.

Requirements

• Bachelor's Degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
• Excellent communication skills required
• Must possess a Valid Driver's License and have the ability to pass our insurance requirements.

Nice To Haves

• Previous sales experience preferred

Responsibilities

• Visits assigned customers
• Prospects for new customers
• Communicates parts orders to counter people. Advises whether status is stock or emergency
• Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering
• Reviews any special orders with the parts manager and obtains his/her approval before ordering
• Obtains parts manager's approval for any special pricing
• Advises counterperson on delivery instructions
• Follows up on parts orders to ensure that customers have been served properly
• Coordinates service sales with service salespeople
• Turns in completed call reports, time sheets, and expense reports
• Updates customer records to reflect changes to customer's names, addresses, etc.
• Attends all company required training
• Maintains professional appearance
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level