Parts Sales Manager - Fossil Americas

GE Vernova

4d • Remote

About The Position

As a member of the Rotating Parts Sales Team- Parts Sales Manager, you will be an active contributor to your defined portfolio, customer base, growing parts sales to exceed the operating plan with a focus on customer service. This role will require you to support your customer portfolio with outage part needs as well as any emergent needs and stock requests. Success in this role looks like: Establish yourself as a subject matter expert by demonstrating equipment knowledge, customer service and opportunities to support growth. You will demonstrate excellent product knowledge and expertise, driving sales and customer service.

Requirements

• Bachelor’s Degree in Engineering or technical discipline from an accredited college or university (OR High School Diploma / GED with a minimum of 8 years of experience in the Power Generation industry and in marketing, sales, project management or customer service within the Power Generation Industry)
• Minimum of 5 years of experience working with / knowledge of Steam Turbine Technology products and services
• Ability and willingness to travel to determined customer base

Nice To Haves

• Ability and willingness to work flexible / long hours as necessary
• Strong Commercial background
• Strong Field Engineering background
• Familiarity with computer systems (RPDM, ERP, PLM, Pmax, sBOM)
• History of demonstrated success achieving Op Plan targets in a commercial function
• Proven sales record and/or aptitude to succeed in a technical and relationship driven business
• Demonstrated computer skills (i.e., Microsoft Word, Excel, Outlook, and PowerPoint)
• Ability to communicate with all levels within the customer and organization
• Willingness to work independently (after proper training) and be a self-starter
• Ability to effectively manage time and budget / expense parameters
• Ability to manage and influence in a matrix environment
• Strong verbal and written communication skills
• Strong interpersonal and leadership skills
• Integrative team working style
• Customer service experience

Responsibilities

• Achieve parts orders and contribution margins in line with sales operating plans
• Manage and own all Parts quote activity throughout the deal process, including opportunity identification, strategy creation, proposal development, deal negotiation, order closure and OTR hand-off
• Maintain and communicate up-to-date knowledge of Parts related market trends (technology, pricing, risk, etc.), customer requirements, competitor actions and customer base
• Develop, expand, and manage customer relationships in your assigned coverage area to enhance parts sales
• Proactively develop recommended Parts list during outage pre-planning / pre-bid phase and support LCT (Local Customer Team)
• Review all forecasted outages to confirm there is a parts plan and strategy for each outage
• Work with Region Pricing Leader to understand market dynamics and apply understanding to market level pricing for parts quote
• Act as region expert on parts pricing guidelines and price deviation process and facilitate / lead all Parts related approvals
• Provide timely, accurate and complete forecasts of Orders and Sales for the Parts segment by supporting maintenance of opportunity pipelines in NEX
• Act as single point contact for all internal / external Parts matters, such as non-conformance cases, billing inquiries, etc.
• Assist Sales, Commercial and Regional Services teams in identifying opportunities for process and organizational improvement, including support of LEAN activities to improve parts fulfillment for both Inquiry To Order (ITO) and Order To Remittance (OTR) processes
• Partner with sales managers, Repair sales managers, CSLs, and Field Engineers to support customer’s parts needs, parts that enable repairs and/or field services
• Assist application engineering, when appropriate, to maintain complete and accurate unit records
• Partner with parts STM’s, vendors and suppliers to ensure parts are delivered per order agreement with customer

Benefits

• medical
• dental
• vision
• prescription drug coverage
• access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
• GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants
• tuition assistance
• adoption assistance
• paid parental leave
• disability benefits
• life insurance
• 12 paid holidays
• permissive time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level