Parts Manager

World Wide RVMesa, AZ

About The Position

World Wide RV, a well-established family-owned RV dealership serving Arizona for over 60 years, is looking for an experienced RV Parts Manager to lead our growing Parts Department in Mesa. This is a key leadership role for someone who excels at team management, inventory control, customer satisfaction, and driving parts profitability.

Requirements

  • 3+ years of RV or automotive parts management experience (strongly preferred)
  • Proven ability to lead and develop a team in a fast-paced environment
  • Strong knowledge of parts inventory management, ordering systems, and vendor negotiations
  • Excellent communication and customer service skills
  • Proficient with computer systems and dealership management software (CDK, Reynolds, or similar a plus)
  • Organized, detail-oriented, and able to multitask effectively
  • Positive attitude, strong work ethic, and a desire to grow the department

Responsibilities

  • Lead, train, motivate, and supervise the Parts Counter and Shipping/Receiving team
  • Oversee all daily parts operations including counter sales, ordering, receiving, shipping, and warranty processing
  • Manage inventory levels, purchasing, and vendor relationships to maximize turns and minimize obsolescence
  • Maintain accurate parts records, pricing, and stocking levels using dealership management software
  • Monitor department performance, sales, margins, and expenses – and implement improvements when needed
  • Ensure exceptional customer service for both retail customers and internal service technicians
  • Handle customer concerns and warranty returns professionally
  • Work closely with the Service Manager, General Manager, and ownership to meet dealership goals

Benefits

  • Competitive salary (based on experience)
  • Company contribution toward Medical insurance
  • Health, Dental, and Life Insurance plans available
  • Opportunity to build and grow a high-performing parts department
  • Stable, long-term career with a respected family-owned dealership
  • Friendly, fun, and supportive work environment
  • Drug-free workplace
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