Parts Manager

World Wide RV•Mesa, AZ

17d

About The Position

World Wide RV, a well-established family-owned RV dealership serving Arizona for over 60 years, is looking for an experienced RV Parts Manager to lead our growing Parts Department in Mesa. This is a key leadership role for someone who excels at team management, inventory control, customer satisfaction, and driving parts profitability.

Requirements

3+ years of RV or automotive parts management experience (strongly preferred)
Proven ability to lead and develop a team in a fast-paced environment
Strong knowledge of parts inventory management, ordering systems, and vendor negotiations
Excellent communication and customer service skills
Proficient with computer systems and dealership management software (CDK, Reynolds, or similar a plus)
Organized, detail-oriented, and able to multitask effectively
Positive attitude, strong work ethic, and a desire to grow the department

Responsibilities

Lead, train, motivate, and supervise the Parts Counter and Shipping/Receiving team
Oversee all daily parts operations including counter sales, ordering, receiving, shipping, and warranty processing
Manage inventory levels, purchasing, and vendor relationships to maximize turns and minimize obsolescence
Maintain accurate parts records, pricing, and stocking levels using dealership management software
Monitor department performance, sales, margins, and expenses – and implement improvements when needed
Ensure exceptional customer service for both retail customers and internal service technicians
Handle customer concerns and warranty returns professionally
Work closely with the Service Manager, General Manager, and ownership to meet dealership goals