Parts Manager

Hilltop Camper and RV•Alexandria, MN

23h

About The Position

At Boomerang Marine & Sports, we are looking for an experienced Parts Manager to lead and operate our Parts Department in a way that supports our customers, employees, and overall company performance. This role is responsible for driving profitability, maintaining accurate inventory, developing team members, and ensuring smooth daily operations. We’re looking for a Parts Manager who… Has strong marine and/or powersports product knowledge and inventory control experience Provides excellent customer service and resolves concerns professionally Is reliable, professional, respectful, and courteous at all times Is comfortable leading, coaching, and developing a team Thrives in a fast-paced, sometimes stressful environment Has strong organizational, communication, and problem-solving skills Strictly adheres to company policies and procedures

Requirements

Has strong marine and/or powersports product knowledge and inventory control experience
Provides excellent customer service and resolves concerns professionally
Is reliable, professional, respectful, and courteous at all times
Is comfortable leading, coaching, and developing a team
Thrives in a fast-paced, sometimes stressful environment
Has strong organizational, communication, and problem-solving skills
Strictly adheres to company policies and procedures

Responsibilities

Operate the Parts Department to produce a reasonable profit and return on investment
Monitor departmental performance and communicate progress to team members
Establish competitive pricing strategies for parts and accessories
Manage departmental expenses and implement effective cost control programs
Ensure the department is properly staffed and trained at all times
Coach employees and address performance issues quickly and effectively
Ensure cross-training so Parts team members can support all department functions
Keep catalogs, bulletins, product information, pricing, and programs up to date
Maintain strong working product knowledge to support customers and staff
Ensure all paperwork is completed accurately and flows efficiently between departments
Maintain accurate and controlled parts inventory levels
Oversee parts returns, warranty material returns, and purchasing practices
Conduct random 50-part inventory count inspections
Perform additional duties as needed to support business operations