Parts Delivery Dispatcher - Baxter Ford Papillion

Baxter Ford Papillion • Richland Viii, NE

4d • $18

About The Position

Do you want to help transform the auto industry? Come let Baxter Auto show you just how Remarkable you can be!
At Baxter, we are challenging the norm when it comes to both the car buying process and the employee experience. As a Baxter teammate, you are part of a growing company that strives for an inclusive culture, which is why we need you!
We value individuals who:
Make it matter through being a caring team member.
Are authentic and communicate with transparency and kindness.
Welcome differences by seeking, listening, and learning from diverse perspectives.
At Baxter we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT BAXTER!

Your Purpose as a Parts Delivery Dispatcher:
Schedules and dispatches parts deliveries to customers in a timely and efficient manner.
Ensures all deliveries are routed according to customer priorities, deliveries deadlines, and geographic considerations.
Maintains and updates delivery schedules, ensuring all parts are delivered as requested.
Serves as the primary point of contact between the Parts team and drivers and for all delivery-related matters.
Communicates delivery statuses, delays, or issues to customers promptly and professionally.
Provides real-time instructions and updates to drivers regarding delivery details.
Collaborates with Parts team to ensure accurate picking and packing of parts for delivery.
Verifies that all parts are correctly packed and ready for delivery according to order specifications.
Handles customer inquiries, complaints, and requests related to parts deliveries.
Operate forklift

Requirements

• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
• Ability to lift and carry up to 50 lbs.
• A team-first always perspective with a desire to win together attitude.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• Welcomes difference by seeking, listening, and learning from diverse perspectives.
• Authentically communicates with transparency, empathy, and kindness.
• Forever curious and motivated by a passion for continuous improvement.

Nice To Haves

• Previous dispatcher experience preferred
• Parts department experience preferred

Responsibilities

• Schedules and dispatches parts deliveries to customers in a timely and efficient manner.
• Ensures all deliveries are routed according to customer priorities, deliveries deadlines, and geographic considerations.
• Maintains and updates delivery schedules, ensuring all parts are delivered as requested.
• Serves as the primary point of contact between the Parts team and drivers and for all delivery-related matters.
• Communicates delivery statuses, delays, or issues to customers promptly and professionally.
• Provides real-time instructions and updates to drivers regarding delivery details.
• Collaborates with Parts team to ensure accurate picking and packing of parts for delivery.
• Verifies that all parts are correctly packed and ready for delivery according to order specifications.
• Handles customer inquiries, complaints, and requests related to parts deliveries.
• Operate forklift

Benefits

• Competitive Pay: $18.00+/hour, based on experience
• Flexible Work Schedule: Full-time; Monday - Friday, 6:00 am - 3:00 pm
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees