Ford Parts Advisor

Gerald Jones Ford LincolnAugusta, GA
1dOnsite

About The Position

Ford Parts Counter Associate Location: Gerald Jones Ford, Augusta, GA Are you ready to make your mark in a fast-paced, rewarding career? At Gerald Jones Auto Group , our Parts Counter Associates are at the forefront of creating amazing customer experiences. Locally operated since 1974, we’re a trusted, multi-brand automotive group committed to excellence. Our secret to success? Happy employees make happy customers! We’re looking for motivated, customer-focused individuals who are ready to grow with us. Join a team where your drive and dedication are celebrated, and your success is our priority!

Requirements

  • Strong interpersonal and communication skills.
  • A customer-focused mindset and a knack for problem-solving.
  • A positive, team-oriented attitude.
  • A clean and valid driver’s license.

Nice To Haves

  • Sales experience (preferred but not required—we’re happy to train the right person!)

Responsibilities

  • Assisting customers in identifying and ordering the correct parts for their vehicles.
  • Providing expert advice on parts availability, pricing, and specifications.
  • Accurately processing orders and ensuring timely delivery of parts.
  • Maintaining an organized inventory and ensuring parts are stored properly.
  • Collaborating with the service team to ensure efficient parts supply for repairs and maintenance.
  • Managing customer inquiries and providing top-notch service to ensure satisfaction.
  • Staying updated on parts knowledge and product offerings to ensure you can provide accurate information.
  • Maintaining accurate records of parts transactions and inventory levels.

Benefits

  • Comprehensive Benefits: Medical, dental, vision, disability and life plans, prescription drug program, and 401(k) with match.
  • Work-Life Balance: Paid vacation, sick days, and holidays.
  • Career Advancement: Paid training, professional development, and clear paths for growth.
  • Perks & Culture: Employee discounts, referral programs, and a supportive team environment.
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