Ford Parts Advisor
About The Position
FORD PARTS COUNTER ASSOCIATE Location: Gerald Jones Ford, Augusta, GA Are you ready to make your mark in a fast-paced, rewarding career? At Gerald Jones Auto Group, our Parts Counter Associates are at the forefront of creating amazing customer experiences. Locally operated since 1974, we’re a trusted, multi-brand automotive group committed to excellence. Our secret to success? Happy employees make happy customers! We’re looking for motivated, customer-focused individuals who are ready to grow with us. Join a team where your drive and dedication are celebrated, and your success is our priority! WHY YOU’LL LOVE WORKING HERE: We believe in taking care of our people, and it shows: Comprehensive Benefits: Medical, dental, vision, disability and life plans, prescription drug program, and 401(k) with match. Work-Life Balance: Paid vacation, sick days, and holidays. Career Advancement: Paid training, professional development, and clear paths for growth. Perks & Culture: Employee discounts, referral programs, and a supportive team environment. What You’ll Do: As a Ford Parts Counter Associate, you’ll play a crucial role in supporting our service department and ensuring that our customers and technicians receive the parts they need. Your responsibilities will include: Assisting customers in identifying and ordering the correct parts for their vehicles. Providing expert advice on parts availability, pricing, and specifications. Accurately processing orders and ensuring timely delivery of parts. Maintaining an organized inventory and ensuring parts are stored properly. Collaborating with the service team to ensure efficient parts supply for repairs and maintenance. Managing customer inquiries and providing top-notch service to ensure satisfaction. Staying updated on parts knowledge and product offerings to ensure you can provide accurate information. Maintaining accurate records of parts transactions and inventory levels. WHAT WE’RE LOOKING FOR: We’re seeking individuals with a passion for helping others and a drive to succeed. Ideal candidates will have: Strong interpersonal and communication skills. A customer-focused mindset and a knack for problem-solving. A positive, team-oriented attitude. Sales experience (preferred but not required—we’re happy to train the right person!). A clean and valid driver’s license. ---------------------------------------- If you’re looking for a dynamic career with an excellent earning potential and the chance to make a real difference, we want to meet you! Apply today and become part of the Gerald Jones Auto Group family, where every day is an opportunity to grow, connect, and succeed.
Requirements
- Strong interpersonal and communication skills.
- A customer-focused mindset and a knack for problem-solving.
- A positive, team-oriented attitude.
- A clean and valid driver’s license.
Nice To Haves
- Sales experience (preferred but not required—we’re happy to train the right person!).
Responsibilities
- Assisting customers in identifying and ordering the correct parts for their vehicles.
- Providing expert advice on parts availability, pricing, and specifications.
- Accurately processing orders and ensuring timely delivery of parts.
- Maintaining an organized inventory and ensuring parts are stored properly.
- Collaborating with the service team to ensure efficient parts supply for repairs and maintenance.
- Managing customer inquiries and providing top-notch service to ensure satisfaction.
- Staying updated on parts knowledge and product offerings to ensure you can provide accurate information.
- Maintaining accurate records of parts transactions and inventory levels.
Benefits
- Medical, dental, vision, disability and life plans, prescription drug program, and 401(k) with match.
- Paid vacation, sick days, and holidays.
- Paid training, professional development, and clear paths for growth.
- Employee discounts, referral programs, and a supportive team environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
