Parts Counter Wholesale Automotive

SAM PACK FORD COUNTRY OF LEWISVILLE•Lewisville, TX

35d

About The Position

Five Star Ford Lewisville is a fast-paced and customer-focused automotive dealership committed to providing exceptional service to our retail and wholesale clients. We are seeking a knowledgeable and motivated Parts Counterperson Wholesale to join our expanding Parts Department. Position Summary: The Parts Counterperson Wholesale is responsible for assisting wholesale customers with parts inquiries, processing orders accurately, and providing exceptional service to maintain strong business relationships. This role requires strong automotive parts knowledge, excellent communication, and the ability to work efficiently in a high-volume environment.

Requirements

Automotive parts experience preferably in a wholesale or dealership setting
Strong understanding of OEM parts catalog systems (CDK)
Excellent customer service and communication skills
Ability to multitask in a fast-paced environment
Strong attention to detail and accuracy
Ability to lift/move heavy parts when necessary.
Must be willing to submit to a drug screen prior to employment.
Valid driver’s license with a clean driving record

Responsibilities

Assist wholesale customers by phone, email, and in person with parts look-up and orders
Provide accurate parts quotes, availability, and pricing information
Process orders quickly and correctly using the dealership’s parts management system
Maintain strong relationships with body shops, independent repair facilities, and other wholesale clients
Coordinate with drivers and delivery team to ensure timely deliveries
Advise customers on substitutions, backorders, and alternative parts when needed
Maintain product knowledge of OEM parts and accessories
Work collaboratively with Parts Manager and team to meet department sales goals
Keep work area organized and ensure proper handling of parts inventory