Automotive Parts Counter

Lexus of Wayzata•Wayzata, MN

2d•$50,000 - $70,000

About The Position

The Ed Napleton Automotive Group is looking for our next Automotive Parts Counter Associate . This is an exciting opportunity in a growing, fast-paced industry. Located at Lexus of Wayzata , the Automotive Parts Counter Associate is a liaison for both internal and external customers, promoting the sale of parts, labor, and accessories Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity. This position requires the individual to have at least 3 years of experience with CDK to be considered for the position.

Requirements

Minimum 3 years of experience with CDK is Required
Automotive knowledge
Excellent Customer Service Skills
A valid driver's license
18+ years of age or older to comply with the company driving policy

Nice To Haves

Preferred 3 years of experience in automotive parts

Responsibilities

Greet customers, determine their needs, and provide excellent customer service and satisfaction
Establish a method of payment
Handle all parts telephone inquiries regarding parts purchase
Parts distribution to service technicians
Accept warranty parts and cores for return
Return all warranty parts to factory via proper marking/tagging procedure as dictated by factory
Process all pertinent documents and associated parts
Actively identify related parts needed on repair jobs
Advise customer or Service Consultant of all parts stocking status
Ensure Parts Department security for all parts and paperwork
Write purchase orders for parts and sublet work required from outside suppliers and get management approval
Use the computer system consistently and accurately to post sales and track lost sales
Provide necessary information to the Parts Manager for special orders, emergency purchase, and lost sales
Maintain parts in correct locations and bins
Keep work and department area clean
Help with taking out garbage and boxes
Keep up to date on all training and certification
Responsible for pulling and stocking parts inventory
Run bin "spot checks" as directed
Be responsible for receiving money and cashing out customers
Establish good communications between associates in parts and other departments
Report any issues to department manager