Parts Counter

Valley Truck Centers • Akron, OH

4d

About The Position

The Parts Counter position at Valley Ford Trucks - Master is responsible for providing exceptional customer service by assisting customers in identifying, locating, and purchasing automotive parts and accessories. This role requires a thorough understanding of automotive parts and the ability to communicate effectively with customers to ensure their needs are met promptly and efficiently.

Requirements

• High school diploma or equivalent required.
• Minimum of 2 years of experience in automotive parts or a related field.
• Proven track record of providing excellent customer service in a fast-paced environment.
• Strong knowledge of automotive parts and components.
• Excellent communication and interpersonal skills to effectively interact with customers and team members.
• Proficient in using computer systems and software for inventory management.
• Ability to multitask and prioritize tasks efficiently in a busy work setting.
• Strong problem-solving skills with attention to detail.
• Ability to work independently as well as collaboratively within a team.
• Familiarity with safety regulations and procedures in a parts department setting.

Nice To Haves

• Experience with inventory management and parts ordering systems preferred.

Responsibilities

• Assist customers in identifying and locating the correct automotive parts and accessories.
• Provide knowledgeable advice and guidance on parts selection and compatibility.
• Process customer orders efficiently, ensuring accuracy and timely delivery.
• Maintain an organized and well-stocked inventory of parts and accessories.
• Collaborate with the service department to ensure parts availability for vehicle repairs.
• Handle customer inquiries and resolve any issues related to parts orders.
• Operate the parts counter and point-of-sale system efficiently.
• Stay updated on new products, industry trends, and technical advancements.
• Ensure compliance with company policies and procedures in all transactions.
• Contribute to team efforts by accomplishing related tasks as needed.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Supplemental voluntary insurances available.
• Life Insurance is fully funded by the employer
• Employee assistance program
• Employee discount
• Paid time off
• Birthday day off
• Recognition for longevity
• Parental leave
• Referral program
• Health Club/Recreation Center membership reimbursements
• Employee Team Member Programs and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED