Parts Counter

MCMAHON TRUCK CENTERS•Indianapolis, IN

5d•Onsite

About The Position

The McMahon Truck Centers' family of Mack and Volvo Truck dealerships includes locations in North and South Carolina, Indiana, Tennessee, Kentucky, and Ohio. We are looking to expand our growing team and need quality employees to help us do so. This is an exciting opportunity with a growing company that will provide you with a stable career and a bright future. As a Parts Counter Salesperson you will be counted on to ensure that our customers' parts experience is positive and handled in a timely manner. McMahon Truck Centers believes in investing in their employees and wants to see them as successful as possible. If you have previous parts experience and strong technical skills, you owe it to yourself to check out this great career today!

Requirements

Possess a High School Diploma or equivalent.
Prior parts sales experience preferred.
Ability to work and thrive in a fast-paced work environment.
Strong organizational and time management skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Valid driver's license and clean driving record
Willingness to submit to pre-employment drug screen and background check.

Responsibilities

Oversee the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Converse effectively regarding customer parts status.
Be able to read and understand the parts catalog when looking up parts.
Answers phone calls, providing price quotes and other information.
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Provides high level service to internal and external customers.
Pulls and fills orders from stock.
Maintain weekly bin checks to ensure accuracy of stock.
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receives payment from retail customers or obtains credit authorization. Set up orders for daily shipment, delivery, or pick-up.