Parts Counter Technician

The Ford Store San Leandro•San Leandro, CA

About The Position

Parts Counter Person Responsibilities: Oversee the parts sales process from start to finish Work with parts manager to locate any parts not in stock Complete special order part request for the customer Communicate with customer on parts status Communicate with staff and customers in a friendly and professional manner Must follow all company safety policies and procedures Understand and follow federal, state and local regulations applicable to industry

Requirements

Must have High School Diploma or equivalent
Must have valid Driver's License
Must join Union if hired
Ability to identify the problem quickly
Knowledge of automobiles
Effective analytical and communication skills
Strong reading, computer, and mathematics skills
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
Ability to work in a fast-paced work environment
Strong organizational and time management skills
Detail-oriented, have a professional appearance and strong work ethic

Nice To Haves

Previous experience at a Ford dealership is a plus
Experience with auto parts sales (preferred)

Responsibilities

Oversee the parts sales process from start to finish
Work with parts manager to locate any parts not in stock
Complete special order part request for the customer
Communicate with customer on parts status
Communicate with staff and customers in a friendly and professional manner
Must follow all company safety policies and procedures
Understand and follow federal, state and local regulations applicable to industry