Parts Counter
About The Position
Join our dynamic team as a Parts Counter Associate, where you will play a vital role in delivering exceptional service to our customers and supporting our automotive operations. If you have a passion for automotive parts and enjoy working in a fast-paced environment, we invite you to apply and become part of our growing organization. We pride ourselves on fostering a supportive and growth-oriented work environment. Our team is committed to providing outstanding service and continuous development opportunities, making this a rewarding place to build your career in the automotive industry.
Requirements
- Previous experience in automotive parts sales or a related role is preferred.
- Strong knowledge of automotive parts and accessories.
- Excellent customer service and communication skills.
- Ability to work efficiently in a fast-paced environment.
- Attention to detail and accuracy in order fulfillment.
- Basic computer skills and familiarity with inventory management systems.
- Ability to work collaboratively with team members and other departments.
Responsibilities
- Assist all customers, including retail and shop clients, in selecting the required parts in a friendly, professional, and efficient manner.
- Inform customers of companion part requirements, current specials, and promote the full product line to enhance their purchasing experience.
- Answer phone inquiries, providing accurate price quotes and relevant information to support customer needs.
- Review body shop estimates to ensure the correct parts are ordered and that all pricing aligns with the estimate.
- Provide high-level service to both internal teams and external customers, fostering positive relationships.
- Pull and fill orders from stock, ensuring accuracy and timeliness.
- Notify the parts manager of out-of-stock items or shop materials that require immediate attention to maintain smooth operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
