Parts Counter Specialist, Ag

Altorfer CAT•West Branch, IA

109d

About The Position

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Requirements

Previous experience in parts, inventory, or farm equipment experience required.
Must have knowledge of Sprayers, Combines and Tractors required.
Knowledge of core parts operations and previous experience working with parts books is needed.
Must be able to work independently and provide excellent customer service.
Excellent communication skills (written, e-mail, and verbal) are necessary.
Willingness to work overtime and weekends when needed.
Computer literate and proficient with using UPS Worldship for shipping & receiving, Microsoft, Excel and Outlook required.
Must be capable of lifting 75 lbs, climb ladders and stairs on a daily basis.
Ability to operate a standard forklift and manual pallet jack in a safe but timely manner.
High School Diploma or equivalent required.
Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle will be performed on final candidate).

Responsibilities

Primarily focus on taking part orders over the phone and servicing walk-in customers.
Look up part numbers in equipment parts books or online resources.
Load and unload freight using a forklift.
May perform other related duties as requested and/or assigned.