Parts Counter Specialist
About The Position
GTG Peterbilt – Waterloo, a premier provider of quality products and services to commercial equipment end users. We currently carry a full line of parts in our inventory along with maintenance and repair services. When you build your career at GTG Peterbilt, you make a commitment to being the very best in the business. We have an immediate opening for Parts Counter Specialist in Waterloo, IA. The successful candidate will assist internal and external customers by helping to identify needed parts. Strive to provide exceptional customer service. Advise customers on available parts and services. We are hiring for full-time openings, department hours of operations are Monday – Friday, 7:00 am – 6:00 pm, work schedule will be determined to accommodate department needs.
Requirements
- Excellent customer service.
- Self-starter, maintain positive attitude.
- Multi-task in a fast-paced environment.
- Communicate updates to internal and external customers.
- Mechanical knowledge a must.
- Ability to lift 50 pounds.
- Intermediate computer skills.
- High school or equivalent preferred
- Combination of education, training, or experience that provides the required knowledge, skills, and abilities.
- Sales/Customer Service 1 year
- Automotive or Truck Parts 1 year
Nice To Haves
- Automotive or truck part related experience a plus not required.
Responsibilities
- Assist mechanics and customers with acquiring parts.
- Locate parts mechanics might need to finish job.
- Answer customer questions, provide price quotes in-person and over the phone.
- Sell parts to help achieve sales goal.
- Stock shelves on display and in warehouse.
- Pull customer orders.
- Maintain inventory, cycle count inventory, assist with core returns.
Benefits
- Competitive salary and benefits package.
- Medical, Dental & Vision insurance.
- Eligibility for paid holidays at time of hire.
- PTO accrual begins on first day of employment.
- 401(k)
- 401 (k) match
- Compensation based on education, skills, and experience.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
