D-Patrick Ford - Parts Counter Associate

D PATRICK INC • Evansville, IN

2d • $50,000 - $65,000

About The Position

Sells automotive parts and equipment to customers, over the counter, through the shop or on the phone by performing the following duties.

Responsibilities

• Assists customers in selecting required parts; for walk-in customers suggest companion requirements, offer specials and ensure that the customer is exposed to the full product line.
• Pulls purchased parts from stock.
• If part is not in stock, determine availability, urgency for the part and submit an order.
• Answers phone calls, providing price quotes and other related information.
• Sets up orders for daily shipment, delivery or pick-up.
• Verifies "will call" and "back-order" files daily and return to vendors, or stock those items not required.
• Orders parts not in stock if, after discussion with Service Advisor, it is determined what parts are needed
• Notifies the Service Advisor and the customer that ordered parts have been received.
• Ensures that before parts can be charged out, the technician presents a duplicate copy of the repair order and a parts requisition.
• Ensures that all charges are signed by the customer.
• Presents customer with a copy of the invoice.
• Provides friendly, professional and efficient service to all customers.
• Issues credit for returned parts verifying pricing and purchase, any without proper documentation must be approved by the Parts Manager.
• Takes inventory of stock.

Benefits

• 401(k) with Match
• Dental Insurance
• Employee Discount
• Health Insurance
• Life Insurance
• Paid Time Off
• Paid Training
• Referral Program
• Vision Insurance
• Workplace Clinic Available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed