Parts Center Planner

Casio Inc. • Rockaway Township, NJ

14h • Onsite

About The Position

The Parts Center Planner supports day-to-day parts inventory and stock room operations, including inventory tracking, order fulfilment, reporting, and coordination with internal teams to ensure accuracy, efficiency and timely service.

Requirements

• Associate’s degree in business, or related field.
• 3-5+ years of parts mgmt. experience, with expertise in inventory management, planning and operational oversight.
• Must have excellent customer service skills and the ability to follow through and meet deadlines.
• Must have good problem solving/trouble shooting skills.
• Requires strong interpersonal and instructional skills.
• Must have organizational skills, and the ability to manage multiple tasks and deadlines.
• Willingness to do whatever is needed to achieve department goals and requirements, including working non-standard and weekend hours as required.
• Must be a team player with a positive attitude and willingness to assist others.

Responsibilities

• Plan and maintain optimal inventory levels for spare parts by monitoring stock usage, demand trends, and reorder points.
• Analyze inventory to forecast future needs and prevent shortages or overstock.
• Implement and maintain accurate inventory levels through cycle counting, bin location management, and reconciling physical stock with parts warehouse systems.
• Responsible for receiving, picking, packing, and dispatching of parts, ensuring 100% accuracy and timely shipment to customers or service technicians.
• Implements parts warehouses processes, including returns, warranties, and processing stock orders to maintain parts inventory accuracy.
• Provides customer service support, interface with customers or internal service departments to answer inquiries regarding part availability, order status, or shipping.
• Resolves more complex issues and problems of dealers, Authorized Service Centers, official parts distributors, and end users.
• Responsible for all activities related to parts orders to Tokyo as directed including shipping schedules and resolves any parts issues with Tokyo.
• Coordinates with other departments to troubleshoot, resolve system problems, implement new systems, and/or modify existing ones as necessary,
• Ensure back-order system is being followed – “first in, first out” basis.
• Prepares and submits daily, weekly, monthly, quarterly, semiannual, and annual parts reports, various inventory reports, forecasts and other reports as deemed necessary.
• Identify opportunities to improve warehouse efficiency and reduce costs
• Assists in the coordination and creation of strategies for liquidated and excess inventory items.
• Assists department Manager in creating and carrying out long and short-term strategies and action plans for growth and maintenance of the Parts Department.

Benefits

• Health Coverage: High-quality medical, dental, vision, and prescription drug plans
• Retirement Savings: 401(k) plan with employer matching contributions
• Time Off: Generous paid time off to relax and recharge
• Insurance Options: Life, legal, pet, and supplemental insurance plans
• Mental Health Support: Access to virtual and in-person counseling for individuals and families
• Education Support: Tuition reimbursement to invest in your growth
• Fitness Benefits: On-site fitness center (dependent on office location)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees