Parts Associate

Camping World Holdings, Inc.•Belleville, MI

2d•Onsite

About The Position

Camping World is seeking a Parts Associate for their growing team. The Parts Associate works directly with customers to determine specialized product needs and services, provides price estimates for designated installations prior to scheduling appointments, and is a member of the sales team. This role collaborates with the service team to ensure a high level of customer service satisfaction. Camping World Holdings, Inc., headquartered in Lincolnshire, IL, is America's largest retailer of RVs and related products and services. Their vision is to build a long-term legacy business that makes RVing fun and easy, with Camping World and Good Sam brands serving RV consumers since 1966. They aim to build long-term value for customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers, customer support centers, an extensive online presence, and a highly trained team. With RV sales and service locations in 42 states, Camping World is a prime destination for everything RV.

Requirements

Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
Valid driver's license required

Nice To Haves

High School diploma or GED equivalent preferred
At least one year of sales experience is preferred
At least one year of previous RV or camping product is preferred but not required
Knowledge of Service Department procedures and policies is preferred

Responsibilities

Daily interaction with customers to promote specialized product needs and installations
Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
Maintain and update prepayment logs and keep customers apprised of work progress
Schedule installation appointments with designated service staff members
Monitor daily parts traffic and receive parts for installations
Inspect vehicle to ensure proper parts are ordered
Provide excellent overall customer service
Maintain a safe and clean work area for customers and coworkers
May cross train to perform other duties as necessary

Benefits

Competitive pay
Paid Time Off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
On the job training opportunities
Comprehensive benefit package including medical, dental, vision and more (for full-time associates)
Access to dental & vision coverage (for part-time associates)