Parts Advisor

K C Nielsen Ltd•Harcourt, IA

19h•Onsite

About The Position

Performs a variety of in-store customer service, marketing, promoting, advertising, and stocking duties related to the receiving, sale, and delivery of parts and accessories.

Requirements

High School diploma or equivalent experience
Experience connecting with customers, maintain professional image, establish rapport
Demonstrated basic understanding of the selling processes
Demonstrated ability to manage multiple projects simultaneously with a degree of independence
Experience using standard desktop load applications such as Microsoft Office and internet applications

Nice To Haves

1 year of experience in Parts Department operations preferred

Responsibilities

Providing excellent customer service to service department, counter & phone customers
Provides recommendation for sales of additional related or needed parts or accessories
Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
Supplies Service Technicians with parts
Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
Assists with preparing and maintaining professional showroom image and merchandise displays
Assists in keeping parts department clean and orderly
Participates in all job-related training and development
Routinely lifts items weighing up to 75 lbs.
Ability to work extended hours and weekends
Other jobs assigned by management