Bertera Subaru of West Springfield Parts Advisor

Bertera Subaru of West SpringfieldWest Springfield, MA
20h

About The Position

We are seeking a knowledgeable and enthusiastic Parts Advisor to join our team at Bertera Subaru of West Springfield. The Parts Advisor will play a crucial role in ensuring our service department operates efficiently and our customers receive the parts and information they need promptly.

Requirements

  • Previous experience as a Parts Advisor or in a related role is preferred.
  • Strong knowledge of automotive parts, especially Subaru products.
  • Excellent communication and customer service skills.
  • Detail-oriented with strong organizational abilities.
  • Ability to work in a fast-paced environment and manage multiple tasks efficiently.
  • Proficiency with computer systems and inventory software is an asset.
  • A valid driver’s license may be required for parts delivery and stock handling.

Responsibilities

  • Assist customers and service technicians in locating the appropriate parts for their vehicle repairs and maintenance.
  • Maintain an organized inventory of Subaru parts and accessories.
  • Place orders for parts and ensure timely delivery for customer and service needs.
  • Provide expert advice on Subaru parts, answering any questions and offering recommendations to ensure customer satisfaction.
  • Keep up-to-date with new products and technical information to offer informed guidance to customers and colleagues.
  • Monitor inventory levels and report shortages to management to ensure efficient stock management.
  • Process customer orders and handle transactions accurately.
  • Collaborate with the service team to ensure seamless communication and operations.

Benefits

  • Competitive salary and performance-based incentives.
  • Comprehensive health, dental, and vision insurance plans.
  • Ongoing training and professional development opportunities.
  • Employee discounts on products and services.
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