Parts Account Manager

Brady Services•Greensboro, NC

21d

About The Position

As a leading Trane® independent office, Brady brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina. We take pride in all we do and in our Associates which is why we offer competitive pay and compensation, benefits, growth opportunities, and more! The Parts Account Manager is responsible for driving sales and customer relationships within an assigned territory. This role involves acting as a liaison between customers and the office, developing new accounts through cold calling, and increasing sales with existing customers. Responsibilities include scheduling and conducting sales visits, analyzing customer needs, maintaining accurate sales records, and providing competitive market insights. Opportunities for relocation assistance to North Carolina.

Requirements

Associate's degree or equivalent from two-year college or technical school
2+ years of relative experience with account management, or equivalent combinaiton of education and experience
Proficiency in Microsoft office programs is required, as well as a general familiarity with computers, and the ability to learn new software applications
Ability to pass drug screening
Ability to prove US employment eligibility
Must possess a valid driver’s license
Proof of personal insurance

Nice To Haves

Knowledge of Salesforce and NetSuite systems are a plus but not required

Responsibilities

Acts as a sales representative and liaison between customers and the office.
Develops new customer accounts by cold-calling various locations in their territory with product literature.
Visits and supports customer accounts.
Schedule weekly appointments with customers and plans a weekly call schedule.
Performs analysis on customer needs and uses.
Ascertains current market opportunities.
Increases sales to existing accounts.
Maintains territory quota for weekly and monthly sales calls.
Establishes systematic customer contact to provide on-going information.
Reviews and provides feedback on customer support programs.
Identifies customer problems and/or needs.
Researches and provides competitive parts sales data.
Maintains customer data files.
Creates and maintains territorial listing noting classification of customer and frequency of calls.
Attends sales meetings and reports sales activity, new account development, and upcoming itinerary.
Maintains records of sales, customer information, and requests by updating data.
Processes orders by sorting, verifying accuracy and adjusting as may be required.
Notifies customers of specials.
Possesses knowledge of the Trane product line to be able to demonstrate and discuss with customers.
Provide backup support for inside sales.
Ensure compliance with federal, state, and local laws, legal regulations, and recommended best practices
Collaborate with all Associates to uphold the company’s mission and values