Partners Development Guide I

GoDaddy

6d • $17 - $20 • Hybrid

About The Position

Our Sales Representatives are the front of site, first line sales responders. Although we are responsible for sales and it is in our title, we wear several different hats, such as front line support and sales chat functions. Here at Sucuri we work with a wide range of people who operate websites from single website owners to agencies that run hundreds of websites. Our goal is to help remediate issues involving malware and to protect the sites from being attacked in the future.

Requirements

• Minimum of 2 years of sales experience in a fast paced environment
• You're a self-starter that dedicatedly plans and prioritizes your day to complete tasks necessary with minimal supervision
• This role is work from home so your internet speed needs to be at least 2mbs down and 2mbs up
• You're at home work environment should be a quiet place to take and make calls when required and to be on chat uninterrupted
• You meet the performance metrics required for this role such as schedule adherence

Nice To Haves

• We take care of website security issues every single day so it's meaningful to know things like file transfer protocol, DNS, and SSH

Responsibilities

• Maintain a positive, customer-first mindset
• Educate customers on security related issues regarding their websites
• Knowing our products inside and out so you can educate others on them
• Responding promptly to customers inquiries via call or chat
• Maintaining proper records of customer interactions
• Ensuring customer happiness and providing customer support when needed
• Lead generation including sending leads to Sales Consultants
• Maintain customer care standards

Benefits

• We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave.
• We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture).
• Have a side hustle? No problem. We love entrepreneurs!
• Most importantly, come as you are and make your own way.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees