Partner Success Manager

Sayari • Washington, DC

1d • $100,000 - $110,000

About The Position

The Partner Success Manager is the operational engine and strategic glue of the Sayari partner program. This role centralizes the day-to-day management of over 60 partners to ensure exceptional service and revenue growth. You will be responsible for building trust-based relationships and driving the efficiency required to scale our partner ecosystem to over $7M in bookings. You will work cross-functionally to streamline operations and proactively identify expansion opportunities that fuel Sayari's mission.

Requirements

• Proven ability to build trust-based relationships through active listening and thoughtful engagement.
• Experience in SaaS or data sales with an understanding of complex data licensing.
• High level of comfort operating in ambiguous, high-growth environments with a bias for action.
• Strong data literacy and the ability to use data to drive decision-making and partner strategy.
• Demonstrated history of Empowered Ownership and Intentional Adaptability.
• Proficiency with Salesforce and a commitment to maintaining high data integrity.
• Exceptional cross-functional collaboration skills.

Nice To Haves

• Experience transitioning accounts or functions from distributed teams into a centralized model.
• Familiarity with Digital Sales Rooms and partner enablement platforms.
• Aspirations to grow into a Partner Channel Manager role.

Responsibilities

• Proactively monitor and manage receivables to ensure program health and margin protection.
• Identify and bubble up strategic expansion opportunities within the partner portfolio.
• Own the deal registration and Statement of Work (SOW) management processes.
• Coordinate and deliver partner enablement programs to drive adoption and effectiveness.
• Collaborate cross-functionally with Direct Sales, Marketing, Legal, and Finance to resolve bottlenecks.
• Manage partner agreement renewals and ensure high retention rates across the ecosystem.
• Provide regular internal reporting on partner usage, performance, and health metrics.
• Maintain and curate partner content across Slack, Sayari Academy, and Digital Sales Rooms.

Benefits

• 100% fully paid medical, vision, and dental for employees and their dependents
• Generous time off; we observe all US federal holidays, close our office for a winter break (12/24-12/31), in addition to granting 18 PTO days and 10 sick days
• Outstanding compensation package; competitive commissions for revenue roles and quarterly bonuses for non-revenue positions
• A strong commitment to diversity, equity, and inclusion
• Eligibility to participate in additional benefits such as 401k match up to 5%, 100% paid life insurance (up to $100,000 coverage), and parental leave
• A collaborative and positive culture - your team will be as smart and driven as you
• Limitless growth and learning opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed