About The Position

The Partner, Portfolio Lead, Public Sector Managed Services will have accountability for growth and delivery of the portfolio. He/she will be responsible for engaging with public sector account team across all industry segments account teams to identify and qualify opportunities, drive the solutioning and capture, and ensure successful delivery outcomes. His/her success will be gauged by portfolio growth, client satisfaction, proactive issue and risk management, the achievement of financial performance in line with the financial plan, and the adoption of emerging technologies. Engage with public sector account teams to identify and qualify opportunities. Drive the end-to-end process – from lead qualification and solutioning to capture and delivery. Establish and manage the appropriate delivery organization to support client objectives. Establish the appropriate delivery governance structure and cadence, both internally and with the client. Assist with development of pricing and deal structure for new offerings. P&L accountability for the portfolio. Ensure contractual compliance and commercial rigor. Develop and grow the next generation of delivery leaders. Drive high levels of people engagement by maintaining a collaborative and inclusive work environment. Work closely with GMS leaders, Segments and Corporate Functions to drive the adoption of commercial best practices across the entire sales and delivery lifecycle. Establish collaborative working relationships across all GMS stakeholders and client teams. Continually assess delivery organization scalability needs.

Requirements

  • Bachelor Degree
  • 15+ years experience in public sector (Federal and/or State & Local) outsourcing as a delivery or growth leader.
  • Experience leading a large managed services or technology delivery portfolio at a consulting company.
  • Ability to translate KPIs / SLAs into commercially meaningful thresholds for gauging acceptable/ unacceptable risk.
  • Experience driving transformational change in delivery practices across managed services or business processes.
  • Demonstrated ability to drive cost takeout and revenue leakage prevention by applying commercial best practices.
  • Ability to travel domestically or globally as needed (expected travel ~25%-50%).
  • Ability to forge effective working partnerships across all levels of the organization.

Nice To Haves

  • Experience with deployment, use and adoption of automation / AI both internally and for clients.
  • Experience pricing the use of AI solutions.

Responsibilities

  • Engage with public sector account teams to identify and qualify opportunities.
  • Drive the end-to-end process – from lead qualification and solutioning to capture and delivery.
  • Establish and manage the appropriate delivery organization to support client objectives.
  • Establish the appropriate delivery governance structure and cadence, both internally and with the client.
  • Assist with development of pricing and deal structure for new offerings.
  • P&L accountability for the portfolio.
  • Ensure contractual compliance and commercial rigor.
  • Develop and grow the next generation of delivery leaders.
  • Drive high levels of people engagement by maintaining a collaborative and inclusive work environment.
  • Work closely with GMS leaders, Segments and Corporate Functions to drive the adoption of commercial best practices across the entire sales and delivery lifecycle.
  • Establish collaborative working relationships across all GMS stakeholders and client teams.
  • Continually assess delivery organization scalability needs.

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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