Partner Manager, AdTech/SSPs (U.S.)

PulsePoint

7d • $72 - $80

About The Position

WebMD and its affiliates is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
PulsePoint is a leading technology company that uses real-world data in real-time to optimize campaign performance and revolutionize health decision-making. Leveraging proprietary datasets and methodology, PulsePoint targets healthcare professionals and patients with an unprecedented level of accuracy—delivering unparalleled results to the clients we serve. The company is now a part of Internet Brands, a KKR portfolio company and owner of WebMD Health Corp.
Role Overview
The Supply partner management team is an integral component to servicing PulsePoint’s DSP. The Partner Manager position will own a book of approximately 15-25 mid-size SSPs and/or publishers.
The ideal candidate will have a strong client-facing background and prior digital account management/campaign management experience at an adtech company, or from the media agency partner side.

Requirements

• Minimum 2-4 years experience in a client-facing Account Management, Customer Success, Client Service, or Media Planning role preferred
• Willingness to try new things and with a great attitude
• An interest in online advertising and/or technology
• Eagerness to learn new tools, processes, and best practices in a fast-moving environment.
• Superior presentation and communication skills, both written and verbal
• Experience in Microsoft Excel / Office and/or Google Suite
• Navigate complex requests by leveraging cross-team collaboration and past experience.

Nice To Haves

• Experience in CTV, Audio, DOOH, and Endemic Healthcare is a plus.
• Experience with reporting tools Tableau or Looker (preferred but not required).

Responsibilities

• Ownership and stewardship of your book of business. Including managing external partner communication via email and video calls, leading partner status meetings and engaging partners in QBR’s (quarterly business reviews).
• Manage communication internally with other departments (i.e.: technical partner management, supply quality, supply analytics, our internal DSP and finance) as it relates to your partners including troubleshooting, fielding questions, etc to provide guidance and answers to partners in a timely manner.
• Analyzing performance for your partners to understand how changes a partner or Pulsepoint made can impact performance metrics such as CPM, win rate, efficiency, etc.
• Understand our strategy and why we make adjustments based on industry trends and recommend changes to maximize efficiency and quality.
• Be the subject matter expert on topics that are relevant to your partners.
• Proficiency in traditional formats (display, video, app, native, etc.). Experience in CTV, Audio, DOOH, and Endemic Healthcare is a plus.
• Independent learner, resourceful, highly detail-oriented
• Assist with special projects as needed
• Help out with responding to inquiries to the team alias as needed
• Provide feedback in internal meetings to better our processes
• Share best practices for your partners to promote growth across the department.

Benefits

• Comprehensive healthcare with medical, dental, and vision options, and 100%-paid life & disability insurance
• 401(k) Match
• Generous paid vacation and sick time
• Paid parental leave & adoption assistance
• Annual tuition assistance
• Better Yourself Wellness program
• Group volunteer opportunities and fun events
• Commuting subsidy and commuter benefits
• A referral bonus program -- we love hiring referrals here at PulsePoint

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees