Partner Liaison

Epoch Concepts LLC•Littleton, CO

10d•$130,000 - $160,000•Remote

About The Position

The Partner Liaison serves as the central point of contact and accountability for Epoch's Strategic Partners, defined as Tier 1 partners and targeted emerging partners identified by leadership, across OEMs and Services partners. Federal Systems Integrator relationships remain owned by Sales. This role is responsible for building, maturing, and sustaining partner relationships that drive strategic value. They will formalize partner tiers, define engagement requirements, raise and coordinate MDF, and drive accountability across Epoch teams to execute on partner plans. They will use Orbit as the system of record to track partner profiles, engagement history, goals, and performance metrics, ensuring all activity is visible and aligned with Epoch’s defined partner strategy. Who you are: A strategic relationship builder who can develop and grow high-impact partner ecosystems Skilled at aligning Sales, Marketing, and Leadership around shared partner strategies and revenue goals Highly organized with strong attention to detail in managing partner programs, deal registrations, and pricing coordination A proactive communicator who maintains consistent partner engagement and effectively navigates escalations Data-driven, using CRM insights and performance metrics to guide decisions and optimize partner outcomes Accountable and results-oriented, with a track record of driving partner engagement and measurable growth

Requirements

2+ years in partner/channel management
MDF program management experience
GSA/FSS and federal contracting familiarity
Distributor relationship management experience
Federal Community Relationships – Bring established and active relationships with partner contacts across the federal IT community. Existing relationships with federal channel program managers, partner development managers and alliance leadership.
Federal Acquisition and Contracting knowledge – working knowledge of federal government acquisition vehicles and contracting processes; RFP award cycles, and how partners engage across Civilian, DOD, and/or Intelligence Community accounts.
Ability to travel approximately 40% during peak seasons to support partner meetings, industry events, tradeshows, QBRs, and Epoch SKOs. Travel will be concentrated around key industry event seasons and quarterly business review cycles with lighter periods in between.

Responsibilities

Serve as Epoch's primary relationship owner for Strategic Partners defined as Tier 1 partners and targeted emerging partners identified by leadership.
Work with Sales and Leadership to maintain strategic initiatives and quarterly, review the Strategic Partner list based on current business priorities and growth targets.
Own and manage partner deal registrations and pricing coordination for Strategic Partners in collaboration with Sales.
Own distribution relationships, Rebate Incentive Agreements, and inform inside and outside sales teams of any new distribution alignment.
Maintain continual engagement with partner contacts (calls, events, QBRs) and record all activities in Orbit.
Act as the escalation point for partner issues across Sales, Marketing, Technology, and Service Delivery.
Recommend and document the appropriate level of partnership for each partner using CRM/Orbit data, market intelligence, and field feedback.
Drive Senior-to-Senior engagement planning and execution in coordination with Sales and Leadership.
Attend pertinent meetings, tradeshows, and any other events as deemed important to the overall growth strategy
Define baseline requirements for each Epoch partner, including training, certifications, revenue expectations, and lead behaviors.
Build and maintain Epoch Partner Levels and their associated benefits and obligations (e.g. Gold, Silver, Strategic).
Enable emerging or underdeveloped manufacturers to build federal-ready channel programs (deal reg structure, pricing policy, compliance, GSA/FSS mapping, contract utilization).
Drive partner participation in Epoch SKOs, Partner Advisory Boards, speaking engagements, and awards programs.
Coordinate with Sales to target underdeveloped partner patches and increase breadth of field engagement.
Partner with Marketing to design and execute co-branded campaigns, lead-sharing agreements, and MDF-backed activities.
Align internal teams on partner strategies and ensure they meet partner training and engagement expectations.
Raise and organize MDF opportunities from partners and make them visible internally.
Stay in continual sync with MDF owners (Sales Leadership, Finance, Marketing) to align on priorities.
Manage planning, logistics, and execution for MDF-funded efforts, ensuring alignment with partner strategy.
Maintain that MDF spend strategy decisions stay with Epoch leadership, while enabling smooth execution.
Maintain partner/distributer contact info, capabilities, engagement activities, and compliance status.
Track engagement history, deal influence, and performance trends over time.
Produce partner health scorecards and dashboards.
Design and maintain partner incentive structures (SPIFs, lead-sharing rewards, co-marketing incentives) to drive desired behaviors.
Implement clear joint pursuit agreements outlining responsibilities and expected outcomes on major opportunities.
Run quarterly reviews with each key partner against defined goals.