Partner Enablement Manager

AfterShip•Austin, TX

30d•Remote

About The Position

Our partner ecosystem plays a crucial role in enabling customer success globally, and this role exists to strengthen, scale, and elevate how AfterShip empowers its partners. Reporting into the Head of Revenue Enablement, your mission is to build the structures, programs, and tools that accelerate partner onboarding, certification, and time-to-productivity - ultimately ensuring partners can independently deliver and drive measurable revenue impact. You will operate within a highly collaborative environment, working closely with the Partnerships team, Product Marketing, Sales, Product, and Services to design world-class enablement experiences that improve partner outcomes at scale. This is a remote role open to candidates located in North America (USA or Canada). Given our cross-regional operations, you may occasionally collaborate with teams in Europe and Asia, which could require flexibility outside standard working hours 1-2 times per week. At the core of this mission is a partner-first mindset: you will champion the needs of MSPs, agencies, and technology partners, ensuring they have the knowledge, tools, skills and confidence to deploy end-to-end solutions, generate qualified leads, and drive business growth. Your work will directly influence partner activation, engagement, and long-term ecosystem success.

Requirements

3+ years in partner enablement, channel programs, or technical marketing, ideally within eCommerce or SaaS.
Strong understanding of Shopify’s partner ecosystem and partner business models (MSPs, VARs, agencies, tech partners).
Hands-on experience with PRM and LMS systems (e.g., PartnerStack, Euler, HighSpot, Seismic) and comfort working with credentialing/learning design.
Excellent project management skills with the ability to work autonomously in a fast-paced, distributed, remote-first environment.
Data-driven approach to decision-making, using insights to optimize programs and demonstrate measurable impact.
Clear, proactive communicator who excels at building alignment across global teams and managing cross-functional stakeholders.
Entrepreneurial, organized, adaptable, and able to independently drive initiatives from 0→1.

Responsibilities

Design scalable onboarding, certification, and enablement paths tailored to partner type (Agencies, MSPs, Technology Partners) and partner function.
Build world-class partner journeys that reduce ramp time and increase the partner’s ability to independently deploy end-to-end processes.
Own and manage key enablement platforms including PRM systems (e.g., PartnerStack, Euler), LMS tools (e.g., HighSpot, Seismic), and Demo Centre environments.
Develop structured enablement programs for MSPs and ensure seamless program execution across all partner segments.
Collaborate closely with Partnerships, Sales, Marketing, Product, and Services teams to ensure cohesive planning and unified delivery across the partner lifecycle.
Measure enablement effectiveness with meaningful metrics such as partner activation, deployment readiness, certification completion rates, and qualified lead contribution.
Use data and insights to optimize programs, remove friction from partner workflows, and scale enablement impact globally.
Advocate for a partner-first mindset across the organization and continuously improve partner-facing content, processes, and tools.