About The Position

Role Overview The Partner Business Development – AI (Americas) is an individual contributor role responsible for identifying, recruiting, and developing partners across the Americas who can adapt their practices to incorporate ServiceNow’s AI platform into their business strategies and reference architectures. This role is critical to ensuring that ServiceNow’s top regional partners align their solutions with our AI strategy, driving fast execution, joint pipeline creation, and customer design wins that showcase the transformational value of ServiceNow’s platform. What You Get to Do in this Role Partner Identification & Recruitment: Proactively identify and onboard innovative partners across the Americas who can adopt ServiceNow AI into their reference architectures. Practice Penetration: Influence partner practices to incorporate ServiceNow AI for business transformation and build differentiated offerings. Joint Pipeline Development: Collaborate with partners to generate sourced pipeline opportunities with clear quarterly impact. Customer Design Wins: Drive joint execution with partners and sales teams to secure design wins and customer adoption that validate the partner’s AI investment. Partner Enablement: Provide guidance, training, and support to ensure partners are equipped to integrate AI into their business models and GTM plays. Thought Leadership: Represent ServiceNow with partners and in-market as a champion for AI-driven enterprise transformation. Insights to Action: Share market and partner insights back into ServiceNow to inform strategy, partner enablement, and product positioning.

Requirements

  • 7+ years’ experience in partner business development, ISV/channel sales, or enterprise software sales in the Americas.
  • Strong understanding of the AI ecosystem and platform adoption, with proven ability to influence partners’ business models and reference architectures.
  • Demonstrated success in building joint pipeline with partners and supporting closure of deals.
  • Excellent collaboration skills, with proven ability to align partners and field sellers to execute joint GTM.
  • Strong communication, organizational, and executive engagement skills.
  • Results-driven, with a track record of delivering quarterly outcomes in sourced pipeline and revenue.
  • Fluency in English required; Spanish or Portuguese is a strong plus.

Nice To Haves

  • Fluency in English required; Spanish or Portuguese is a strong plus.

Responsibilities

  • Partner Identification & Recruitment: Proactively identify and onboard innovative partners across the Americas who can adopt ServiceNow AI into their reference architectures.
  • Practice Penetration: Influence partner practices to incorporate ServiceNow AI for business transformation and build differentiated offerings.
  • Joint Pipeline Development: Collaborate with partners to generate sourced pipeline opportunities with clear quarterly impact.
  • Customer Design Wins: Drive joint execution with partners and sales teams to secure design wins and customer adoption that validate the partner’s AI investment.
  • Partner Enablement: Provide guidance, training, and support to ensure partners are equipped to integrate AI into their business models and GTM plays.
  • Thought Leadership: Represent ServiceNow with partners and in-market as a champion for AI-driven enterprise transformation.
  • Insights to Action: Share market and partner insights back into ServiceNow to inform strategy, partner enablement, and product positioning.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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