Part Time Servers/Support Staff, Deschutes Brewery Bend Pub

Deschutes Brewery•Bend, OR

About The Position

The Deschutes Brewery Bend Public house is currently hiring for Part-Time front of house staff to join our team! T his is a hybrid position between the support team and serving. We will keep the posting open until this position has been filled. Overview: We are looking for talented and experienced Servers/Front of House Support Staff , who are driven, excel in a fast-paced restaurant, and are committed to the highest standards of quality and presentation with a guest first focus. Responsible for taking guest orders, answering questions, selling food, drinks, and merchandise, processing payments, communicating orders with the kitchen team, restocking supplies, helping with customer service, and maintaining a clean and efficient workplace. A sense of urgency, positive attitude, attention to detail and commitment to quality are required! The right person will be outgoing, positive and team oriented. Candidates will need to have excellent communication skills and thrive in challenging environments. Night and weekend availability is required.

Requirements

3 or more years' serving experience preferred
Valid OLCC License and Food Handlers card are required upon hire
Excellent communication
Ability to work as part of a team and individually
Problem solving and decision-making skills
Maintains a professional attitude and appearance
Strong organizational and high-level communication skills
Attention to cleanliness and safety standards a must
Continuously seeks out opportunities to grow and learn

Responsibilities

Maintain comprehensive menu and restaurant knowledge
Greet guests, answer questions, and take orders
Offer upsells
Follow the steps of service
Use POS to place order with kitchen
Delivery of food and drinks
Ongoing guest interaction
Clear plates
Present checks and accept payment
Follow our tip out policy and tip out accordingly
Keep station stocked, maintains cleanliness
Represent Deschutes as a Brand Ambassador
Provide feedback from guests
May perform training duties, including:
Attend Server Trainer meetings as assigned
Extended shifts on training days
Familiarize new serving staff with company policies and menu
Demonstrate proper serving procedures while being shadowed
Engage in ongoing communication with trainee
Maintain a positive and professional attitude at all times
Present an optimistic view of employment with Deschutes while training
Assign training tasks as needed
Observe and offer feedback to trainee and manager team
Serve as a mentor and positive example to new staff even when not training directly
Must follow and adhere to all Deschutes Brewery company policies and procedures
Performs other duties as assigned