Part-Time Program Assistant I, Continuing Education & Professional Development

Miami Dade College•Miami, FL

48d•$14

About The Position

The Part-Time Program Assistant I performs clerical and administrative support duties for the Continuing Education and Professional Development department.

Requirements

High School Diploma or GED equivalent from a regionally accredited institution and eighteen (18) months of customer service or administrative work experience
All degree's must be from a regionally accredited institution
Knowledge and understanding of College organization, goals and objectives, and policies and procedures
Thorough knowledge of Continuing Education departments, policies, and class offerings
Familiarity with College organization and policies
Possess excellent telephone and customer service skills
Ability to follow instructions and work with minimal supervision
Possess excellent interpersonal and communication skills
Knowledge of class schedules, pre and co-requisites, course sequencing, special requirements for admission to certain courses, basic information on class content and paperwork processing specific to the department
Ability to work a flexible schedule to include evening and weekend assignments
Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff

Responsibilities

Receives, screens, and directs phone calls from the general public
Provides support to the program coordinators and part-time instructors in a number of clerical and administrative functions
Creates letters of completion and attendance
Assists instructors with drops and adds
Prepares packages, for pre and post-testing, as needed
Monitors student attendance
Provides class rolls and grade rolls to instructors and alerting them to problems
Performs other duties as assigned

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