Part Time Office Assistant
About The Position
We're looking for a bright, energetic Office Assistant to join our Havertys Team. Advance your career with Havertys, the most established Furniture Retailer in the industry. Office Team Members are an integral part of Havertys' outstanding customer experience in our retail locations by being customer focused and working as a team. Office Team Members process customer sales, process payment transactions, answer phones, and schedule deliveries. You'll thrive in our team environment where our focus is always superior Customer Service, Integrity, Quality, and Teamwork. This is a part time position between 20-25 hours per week. Pay: Starting at $15 an hour, more with experience Schedule: Monday - Friday, weekends and holidays; our stores are open 10 am - 7 pm Monday - Saturday and 12 pm - 6 pm Sunday. This is your Opportunity to: Balance the cash fund every morning and evening Complete daily opening and closing procedure checklists Prepare and reconcile bank deposits Accurately process customer sales and payments Maintain an organized and secure office environment Answer incoming calls, distribute messages, and manage store voicemail Handle customer complaints and follow up on service tickets Review outstanding customer transactions Verify and schedule deliveries to ensure they are ready to be routed Ensure purchase orders are present for out-of-stock products Contact customers when products are available for pickup File and prepare daily paperwork
Requirements
- High school diploma or GED, with 1-3 years of customer service experience (preferably in retail)
- 1-3 years of cash handling experience (e.g., banking, customer service, data entry, office administration, medical records) or equivalent combination of education and experience.
- General computer skills with knowledge of Microsoft Word, Excel, and O365 preferred
- Strong math, communication, and customer service skills
- Highly organized with the ability to multitask.
- Able to follow oral and written instructions and work independently with discretion.
Responsibilities
- Balance the cash fund every morning and evening
- Complete daily opening and closing procedure checklists
- Prepare and reconcile bank deposits
- Accurately process customer sales and payments
- Maintain an organized and secure office environment
- Answer incoming calls, distribute messages, and manage store voicemail
- Handle customer complaints and follow up on service tickets
- Review outstanding customer transactions
- Verify and schedule deliveries to ensure they are ready to be routed
- Ensure purchase orders are present for out-of-stock products
- Contact customers when products are available for pickup
- File and prepare daily paperwork
Benefits
- Paid comprehensive training
- Flexibility to draw pay between pay cycles with our Daily Pay Program
- 401K program with a company match of 4%
- Generous benefits package with premier medical, dental, and vision partners
- Paid time-off includes vacation, sick time, personal days, company holidays
- Ability to advance within the company if desired
- Opportunities to give back to the community
- Substantial associate discount on our quality merchandise
- Bonus program for team member referrals
- Educational financial assistance
- Complimentary health and wellness program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Furniture, Home Furnishings, Electronics, and Appliance Retailers
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
