Part-Time Library Circulation Technician

NWTC • Green Bay, WI

23d • $16 • Onsite

About The Position

Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships. The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community. You belong here. See why you will love working at NWTC. Department: Academic Excellence - Research & Library Services Reports To: Supervisor, Library Instruction LOCATION: Green Bay STANDARD HOURS: 20 hours per week. Primarily late morning, afternoons, and some Saturdays. Flexibility required to include other hours, as necessary. STARTING RATE OF PAY: $16.36 per hour POSITION SUMMARY Answer reference and library-related questions and demonstrate the use of library resources. Provide technology assistance to internal/external patrons online, via phone, and within the library. Circulate/shelve materials and equipment and maintain physical collections.

Requirements

• Integrated Library System (ILS) circulation tasks (WorldShare preferred)
• Advanced web searching skills
• Database researching skills
• Chat Reference Software
• Microsoft 365 (intermediate to advanced skills)
• Online course systems (Canvas preferred)
• An equivalent combination of education and work experience may be considered.

Nice To Haves

• Associate’s Degree in library science, computer technician, teaching or related degree preferred.
• Minimum two years related library experience preferred.
• Customer service or teaching experience preferred.

Responsibilities

• Assist students, staff, and community members with just-in-time help on computers, printers, software packages, audio-visual equipment, and internet applications through multiple channels (chat, text, phone, email, and in-person interactions within the library and CyberZone).
• Maintain the Library circulation desk to include circulating, discharging, and shelving materials and equipment, updating patron information, and providing other library services, ensuring adherence to library service standards.
• Open or close the library promptly at designated times.
• Assist with the communication, circulation, and maintenance of a large collection of laptops and audio-visual equipment.
• Take money to add to print balances.
• Record transactions and help determine hardware or software needs for returned devices.
• Assist students, staff, and community members with the use of library services and resources, such as the discovery service/catalogs, electronic books, online videos, e-journals, article databases, and interlibrary loan services.
• Provide reference and research assistance through chat, text, phone, email and in the library.
• Add new journal issues to the library catalog and route to employees.
• Perform item catalog changes.
• Process prints and non-print library materials to prepare them for inclusion in library collections.
• Maintain order of physical resources and inventory the library collection.
• Discard older materials per the library’s weeding policy.
• Perform daily and monthly tasks as assigned.
• Communicate with technology staff and security to provide customer service and halt disruptive behavior.

Benefits

• Benefits of working at NWTC are measurable in ways such as motivation for improved personal and professional relationships and a cohesive work environment.
• We provide our employees with a high-quality compensation and benefits package and professional development opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees