Laramie County Library System-posted just now
$15 - $19/Yr
Part-time • Entry Level
Cheyenne, WY

Working at Laramie County Library System is about joining an award-winning organization that sets the bar for service regionally and nationally. The Library Journal 2008 Library of the Year, Laramie County Library System is a hub for engagement, literacy and learning, and lifelong curiosity and discovery. With nearly 385,000 yearly visitors to a 103,000 sq. ft. central library, two branch libraries, and bookmobile, Laramie County Library System champions a knowledgeable and engaged community. The Circulation Assistant provides front-line customer service to library patrons in person and by phone. This role supports daily circulation operations, assists with library accounts and self-service technology, and helps patrons find and use library materials and spaces. The Circulation Assistant is often the first point of contact and plays a key role in creating a welcoming library experience.

  • Provide front-line customer service to patrons in person and by phone, assisting with library accounts, materials, questions, general needs and directions.
  • Perform circulation and materials handling functions including check-in and check-out, shelving, processing daily notifications to the public, and maintaining collections.
  • Assist patrons with library technology and equipment, including public computers, self-check kiosks, copiers, and meeting room audiovisual equipment.
  • Support access to collections through readers’ advisory, basic reference assistance, pulling materials for branches, and maintaining first-floor readiness.
  • Protect patron confidentiality, and complete other duties as assigned.
  • High school diploma or equivalent.
  • Six months of relevant experience, or an equivalent combination of education and experience.
  • Working knowledge of common computer software and library systems.
  • Strong customer service and communication skills.
  • Ability to work independently with attention to detail and good task prioritization.
  • Accurate data entry and filing skills.
  • Ability to use sound judgment and follow established procedures.
  • This position receives paid time off for 13 holidays, vacation and sick leave, and an annual personal day.
  • Employees are eligible to take vacation after six months of employment.
  • Employees may join the Cheyenne-Laramie County Employees Federal Credit Union.
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