Part-time IT Support Specialist

MRA Recruiting Services • Milwaukee, WI

1d • Onsite

About The Position

Acts Housing is seeking a Part-Time IT Support Specialist to provide hands-on technical support in a collaborative, mission-driven environment. This role is ideal for someone who wants purposeful work without full-time demands, including interns, retirees, professionals seeking reduced hours, or parents with availability during school hours.

Why You’ll Love This Role
15–25 hours per week
Flexible schedule during business hours
No evenings, no weekends, no on-call
No taking work home
Supportive, community-focused nonprofit environment
Opportunity to assist with our migration from Google to Microsoft

Requirements

• 1–3 years of IT support experience or relevant coursework/internship
• Strong Windows & Mac knowledge
• Familiarity with Microsoft 365 and basic networking
• Excellent communication and customer service skills
• Reliable, organized, and able to work independently

Responsibilities

• Provide frontline technical support (in person, phone, email)
• Troubleshoot hardware, software, and network issues
• Support Microsoft 365, Google Workspace, and core systems
• Assist with onboarding/offboarding and equipment setup
• Perform routine updates and maintenance
• Help with IT projects and system improvements

Benefits

• Acts Housing provides a competitive pay and benefits package, including health, dental, and 401K with employer contribution.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed