Part Time Evening Office Coordinator
About The Position
At Clearview Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions. Clearview Outpatient is a leading provider of mental health treatment services across the region. With 4 Outpatient locations in California, we are on a mission to improve mental wellness in the communities we serve. We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide. Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, Collaboration and Service. We are committed to our team and our team is committed to our clients! The Office Coordinator provides customer service and support for day-to-day operations for our outpatient behavioral health center offering intensive outpatient and partial hospitalization programming. Position is responsible for client relationship management, facilitating client intake/admissions process, medical records management, quality assurance, facility management, and supporting administrative functions, including various reporting
Requirements
- Position requires a High School degree or equivalent in combined education and experience, Bachelor’s degree preferred, and a minimum of two years of administrative experience in a behavioral health or medical setting.
- Clearance of TB test, fingerprinting and state clearance, and any other mandatory state/federal requirements.
- A valid Driver's license and a generally clean driving record are required. Employees may be required to drive personal or company vehicles.
- State licensing DHS and DSS prohibit individuals with specific criminal charges, conducted by Livescan fingerprint checks. Exemptions offered.
Nice To Haves
- Knowledge of behavioral health terminology and experience with Salesforce CRM or other client relationship management software preferred.
- Experience working with physicians, therapists, and other clinicians strongly preferred.
Responsibilities
- Exemplifies our 5 Star Service to clients, team members, referents, and families.
- Greets clients and guests in a warm and welcoming manner.
- Ensures facility is clean, safe, and well presented.
- Conducts medical records activities in a highly confidential manner consistent with both clinical needs and other documentation requirements.
- Facilitates communications with the admissions team, Executive Director, and clinical team as needed for each admission.
- Assists with the admissions process, creates client’s medical record, and provides new client orientation.
- Tracks and maintains a variety of reports in a timely and accurate manner.
- Ensures all required safety inspections and other tasks required for licensure are completed within regulatory guidelines.
- Responsible for tasks associated with maintaining phone system and IT equipment utilizing help desk staff.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
