Part-Time Dispatcher

Transdev • Hillburn, NY

5h • $25 - $30

About The Position

Dispatcher Transdev in Hillburn, NY is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Competitive compensation package of minimum $25.00/hour -Maximum $30.00/hour Benefits include: Sick days: Employees immediately accrue sick leave at a rate of at least one hour per every 30 hours worked. (NY Sick Leave Law) Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Requirements

• High School Diploma or GED; Technical Degree preferred.
• 3-5 years' experience dispatching.
• Excellent verbal, interpersonal and customer service skills.
• Problem solving and analytical skills.
• Subject to a DOT drug testing and physical if applicable.
• DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
• Must be able to work shifts or flexible work schedules as needed.

Nice To Haves

• Technical Degree preferred.

Responsibilities

• Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
• Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
• Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services.
• Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
• Other duties as required.

Benefits

• Competitive compensation package of minimum $25.00/hour -Maximum $30.00/hour
• Sick days: Employees immediately accrue sick leave at a rate of at least one hour per every 30 hours worked. (NY Sick Leave Law)
• 401(k) retirement plan
• medical, dental and vision
• life insurance
• short-term disability
• voluntary long-term disability

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees