Part-Time Delivery Services Specialist
About The Position
The Interlibrary Loan team seeks a responsible and customer-service oriented individual to join our borrowing operations as a Delivery Services Specialist, to support our world campus and office delivery services. Interlibrary Loan is located in the Paterno Library, and the ILL office operating hours are from 8:00 to 4:00 pm, Monday through Friday. Job responsibilities include: Verifying patron eligibility/status via the Penn State directory and user accounts Checking out requested items to patron accounts Preparing and processing requested materials for shipment Communicating with users about status of accounts/requests
Requirements
- Familiarity with library systems, policies, and procedures
- Ability to complete tasks in an efficient manner
Nice To Haves
- Customer service experience is preferred
- Afternoon availability is preferred
- 3-5 days a week
Responsibilities
- Verifying patron eligibility/status via the Penn State directory and user accounts
- Checking out requested items to patron accounts
- Preparing and processing requested materials for shipment
- Communicating with users about status of accounts/requests
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
