Part Time Box Office Associate

Seattle Seahawks / First & Goal Inc. • Seattle, WA

2d • $23

About The Position

The Box Office Associate assists patrons in-person and on the phone with customer service, single ticket sales, will-call, exchanges and related services. We are looking for candidates who demonstrate outstanding customer service, attention to detail, who are team players, enthusiastic and bring a positive attitude! Attendance and punctuality are imperative, as well as adjusting to a flexible schedule to accommodate event hours.

Requirements

• Experience in customer service and/or guest relations
• Able to work in an upbeat and often fast-paced environment
• Organizational skills: the ability to multi-task, remain calm in a busy work environment and ability to maintain a high level attention to detail
• High school diploma (or GED) and be 18 years of age or older
• Must live local and be able to attend scheduled events
• The employee must have mobility to move about the stadium and administrative offices
• Employee is regularly required to communicate verbally
• Specific vision abilities required for this job include close vision, peripheral vision, depth perception and ability to adjust focus
• At times this job may require many hours of sitting and standing including on event days
• Must be able to lift and move boxes and other items up to 10 lbs.
• Ability to work a flexible schedule including some nights, holidays and weekends

Nice To Haves

• Ticketing experience, specifically Ticketmaster software is a plus

Responsibilities

• Assist walk-up customers with their ticket purchase to venue event(s)
• Provide general venue information to patrons
• Handle customer ticket issues or appropriately escalate to other personnel as needed
• Process and distribute will call during events
• Answer patron questions promptly, accurately, respectfully and thoroughly
• Possess strong computer and typing skills
• Contribute to a positive, supportive team environment
• Ability to make decisions during high-pressure situations

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees